Our Care Team

Our dedicated and supportive care team will guide you, whatever your needs may be. We are here for you. 

Page Divider

Bill’s Story 

A native of western PA, Bill graduated from Pittsburgh Institute of Mortuary Science. After relocating to Elizabethtown in 1994, he was employed for 11 years as a licensed funeral director by the former Frank S. Miller Funeral Home. Bill is also a graduate of Lebanon Valley College where he earned a Bachelor of Science degree in business management. Bill is a member of the Lancaster County Funeral Directors Association where he served as past president of the Board of Directors. He is a member and past president of the Rotary Club of Manheim.

He and his wife, Brenda, are active members of Chiques Church of the Brethren in Manheim where they serve as deacons.

“Experiencing my grandmother’s funeral as a young boy impressed upon me the value of a meaningful funeral service. As a young widowed single mother of four, she struggled to provide for her family. Our family was shown such respect by the people at the funeral home when she died. I remember how nice she looked, the beautiful flowers that were sent by caring people, and the dignified procession driving slowly to the cemetery. That day a seed was sown in my young soul. Becoming a funeral director has allowed me to help other people honor the life and love they have for those special to them.”

E-mail Bill

Page Divider

Frank's Story

A fifth-generation funeral director, Frank returned to being an actively licensed funeral director with Spence Funeral Services in 2015 after some years of pursuing other interests. He owned and operated the former Frank S. Miller Funeral Home, Inc., in Elizabethtown which was founded by his great great grandfather and continually owned by the Miller family for 133 years.  Returning to funeral service with Spence Funeral Service has given Frank an opportunity to once again provide care to the community as he did when he was in business. 

“I began helping and learning about life around the funeral home from my father and grandfather during my early school days. It soon became the way of life I wanted to pursue. Once I became licensed and later purchased the funeral home from my father, I realized that helping others during their beginning days of grief was exactly what I was to be doing. I often look back on my days at the funeral home and appreciate the opportunity I have now to continue that service to others.”

E-mail Frank

Page Divider

Josh's Story

Joshua is originally from McSherrystown, PA and a 2006 graduate of New Oxford High School. He attended the Pittsburgh Institute of Mortuary Science and graduated with an Associate’s degree in Funeral Directing & Embalming. Currently, Josh is a Licensed Funeral Director Intern with William P. Spence Funeral & Cremation Services where he is learning the skills needed to make him an effective and compassionate funeral director. Spence Funeral and Cremation Services is delighted that Josh has brought his passion and dedication for helping others to the Northwest Lancaster County community.

“When I was in high school, my mother got sick and I learned how to take care of her. That led me to nursing, which in turn led to hospice and ultimately to funeral services. I discovered that end-of-life care is my passion and where I can best take care of people. It’s a lot of stress that people don’t see every day. But I feel like it’s my purpose in life. I think I’m fortunate that I know I’m doing what I’m meant to do. God has given me the strength and knowledge to be able to do this.”

E-mail Josh

Page Divider

Kiersten's Story

Kiersten brings a friendly, supportive attitude to work each day as she answers phones, greets families and manages the everyday affairs of the office. Families all agree that Kiersten’s warm and friendly personality perfectly complement the respect and dignity shown to everyone at Spence Funeral Services.

“When Bill first approached me about working with him at the funeral home, I didn’t hesitate. Having worked primarily for nonprofits, I knew that being part of a workplace that cares for people was important to me. Whether I’m busy with office duties, interacting with families, or working through the details of a service, I like knowing that what I’m doing is helping Spence Funeral Services provide the very best service to the families who are depending upon us.”

E-mail Kiersten

Page Divider

Spence Care Team

Page Divider