Testimonials

Spence Funeral Services values the relationships we’ve built with you and your family. We respectfully ask you to consider providing a testimonial of our services and staff.

I wanted to thank your staff for the beautiful ornament that appeared at our doorstep a few days ago! This was a lovely surprise and I continue to be very impressed with Spence's continued 'touches' during this first year following my dad's passing. You are doing wonderful work and I just wanted to say how meaningful it is to our family. Best wishes for a blessed holiday! -Cheri W., Elizabethtown, Pa.

Josh was compassionate and caring during the sudden and unexpected passing of our 46 year old daughter, Traci. He gave us options and plenty of time to think about our choices when emotions could have clouded our decisions. - Naomi H., Elizabethtown, Pa.

I want to personally thank Bill for how kind and thoughtful he was.  All along, it was nice to work with Bill, even during such an emotional and challenging time. At the cemetery, he offered flowers to me and the other people that were there. Since I was away from home, the only flowers I could keep were the ones he handed to me at the cemetery. I placed them in my garden. I noticed that other participants at the cemetery posted pictures of the flowers they received on FaceBook. It was a really nice gesture Bill provided. It made people feel included and helped them take something home for remembrance. Very special. -Amy G., Harrisonburg, Va.

William Spence was awesome and caring to work with - highly recommending him to others. A personal friend. Great job of following up in the months after the funeral. -B. Family, Bainbridge, Pa.

Although Pam had been living with cancer for some years, her death was both sudden and unexpected. This was my first personal experience with the death of a person for whom I had the responsibility of handling final arrangements. The service provided by Bill and Kiersten at Spence Funerals and Cremation Services were exactly what I needed to sort out the details and navigate what needed to be done at a difficult time. Unobtrusive—reassuring— responsive and respectful were all hallmarks of the services that they provided—nothing was too much trouble.

Pam's death occurred at the height of the pandemic, so traditional services were not possible.

Bill and Kiersten were quick to give guidance and suggestions for how we might go about organizing a Celebration of Life on ZOOM that turned out to be a great way to bring family and friends to join together across the globe in a way that would never have been possible with a traditional in-personal funeral service.

Pam was laid to rest in a lake with special memories of her childhood.

The eco-water urn from https://www.thelivingurn.com/products/eco-water-urn was just what was needed and Spences transferred Pam's ashes ready for placing in the lake.

My only tip for someone planning that format for scattering ashes is to plan ahead for how you are going to actually get the eco-water urn placed into the water. -Mike L., Manheim, PA

We as a family thank Spence Funeral Home for the wonderful services they provided for us as we made plans to bury our father. Our father looked so good and their care and compassion was so genuine and respectful. We would highly recommend them to anyone burying a loved one. The Miller Sisters, Manheim, Pa.

Thank you for all you did to make Mom's service special. She looked beautiful. Our son said, "That's the G-ma I remember." Your care and concern for our family's wishes was appreciated so much. -The S. Family, Manheim, Pa.

Bill, We want to thank you and your staff for going above and beyond in helping us with Martha's arrangements. You are great at what you do and we couldn't have chosen anyone better.  -Matt R., Shippensburg, Pa.

We so appreciated your kindness and caring. Your expertise and professionalism helped us navigate a very difficult experience in our lives. We are eternally grateful to you for that. As a nurse, Don had some contact with several funeral directors. He would have appreciated you. -Eunice H., Manheim, Pa.

I want Bill and staff to know that the experience we have had with Spence Funeral Services has been like no other. You have gone above and beyond what I would ever have expected and y'all have made this trying time just a wee bit easier.  I am truly thankful that my Mom picked Spence Funeral Services. -Sheri S., Manheim, Pa.

Thank you so much for making available the website for recorded funeral services! I am so very thankful to have been able to "attend" my brother's service from a distance of 500 miles. His service was beautifully presented, the music was outstanding as his family is quite gifted. This is the first I've been aware of this new offering through a funeral home and it's wonderful. Thank you again! -Mary M., Oregon, Ohio

My daughter was born still, something you never expect to happen. I've never had to prepare or think about funerals and didn't even know where to begin. From the very first phone call, I knew this was the right place to work with. The kindness we received was so amazing. When I left the hospital without my daughter, Bill went even after 9pm to pick up my daughter. It brought me so much comfort to know my girl wasn't in the hospital morgue. Then Bill came to my house to go over everything and was so organized and prepared. Every detail was worked out. I could go on and on about many other great things, but my review would be the length of an essay. We are so thankful someone recommended this place to us. - Jen L., Middletown, Pa.

After our initial meeting to the end of the funeral, our family was grateful; Mother had chosen wisely.                                    -Children of Ruth H., Elizabethtown, Pa.

We wanted to thank you for guiding us through the pre-planning and funeral arrangements for our mother. We felt very blessed working with you and see why you have an incredible reputation in the community. Thank you again for all that you have done for us. -Jim & Lorie S., York, Pa.

My family was blessed to have you take care of both our parents. You are so caring and kind. You knew what was important to us and saw that it all worked. We were touched by the “extra” little things you did – driving Dad by his farm and house and the special picture at the cemetery. Thank you for the awesome job you did!  -Sharon P., Manheim, Pa.

I can’t begin to thank you and your team for the incredible job you did this past week. We were so very pleased with everything – the urn, the Navy book, the flowers, and how smoothly everything flowed. Your kindness, compassion and competence is so supportive during a stressful time like this and we want you to know it is very appreciated. -Vicki G., Columbia, Pa.

Thanks for working with us. You do a fantastic job.  

-Debra S., Elizabethtown, Pa. (8/25/2023)

The Grief booklets were very helpful and a reminder that feeling and things I was doing were normal; they were helpful in processing Dad's passing. Your team has been incredible and I am so thankful that Dad and our family were under your care. -M. Gerhart, Manheim, Pa. (8/25/2023)

Thank you so much for all the special touches at the service. Josh did an excellent job. -Heidi H., Mount Joy, Pa. (8/21/2023)